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Top of Funnel Operations

Top of Funnel Operations

CompanyOpenAI
LocationSan Francisco, CA, USA, New York, NY, USA
Salary$265000 – $265000
TypeFull-Time
Degrees
Experience LevelMid Level

Requirements

  • Experience in top of funnel, sales programs, revenue operations or strategy at a high-growth, technology company
  • Proficiency in Salesforce.com and data analysis tools (e.g., SQL, Excel)
  • Strong analytical skills with a focus on attention to detail
  • Exceptional project management skills, with experience leading complex, cross-functional initiatives
  • Strong communication skills and executive presence
  • An understanding of the AI landscape, our applications, and the problems they solve for our customers
  • The ability to thrive in ambiguity and work autonomously
  • Exceptional organizational skills
  • The ability to operate with high horsepower, be adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthless prioritization

Responsibilities

  • Improve lead enrichment, scoring, grading, and routing workflows to ensure high-quality, correctly prioritized lead delivery to the right sellers
  • Partner with Systems teams to design routing criteria and workflows within CRM and marketing automation tools.
  • Build and maintain reporting to track lead and pipeline progression across the full funnel — from lead to MQL to qualified opportunity.
  • Diagnose pipeline creation gaps and funnel drop-offs by product, segment, region, and deal size.
  • Support design on pipeline targets to ensure sufficient coverage against targets
  • Partner with Sales, Marketing, and Enablement teams to design structured outbound programs that drive prospecting effectiveness. Define program objectives, target account criteria, messaging strategies, enablement needs, and incentives.
  • Package sales plays into easy-to-execute playbooks, monitor adoption, and report on program performance (account engagement, meetings booked, opportunities created, revenue influence).
  • Iterate on plays based on field feedback and performance insights.

Preferred Qualifications

    No preferred qualifications provided.