Tire & battery technician – Automotive
| Company | Walmart |
|---|---|
| Location | Caddo Valley, AR, USA |
| Salary | $18 – $25 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Valid state-issued driver’s license.
- Must be 18 years of age or older.
- Must successfully complete all job required trainings and assessments within a prescribed time period if hired.
Responsibilities
- Collaborates with team members to fulfill sales and service requests; educating other associates on tools, tasks, resources and mentor new technicians; communicating and developing interpersonal skills for providing safe and efficient customer service.
- Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications, and seasonality; demonstrating knowledge of Point of Sale systems, phone, and in-person selling techniques.
- Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement; utilizing hand held technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training; adapting to new tools and encouraging others to use them.
- Communicates equipment, tools and supplies needs to TBC Lead; tracking and monitoring returns and special orders; operating cash registers; processing transactions; working hands-on in the physical area; maintaining accurate inventory, audit, safety, and compliance standards; reporting TBC complaints, safety hazards, and problems with products, services, and work areas; completing paperwork, logs, and other required documentation; ensuring merchandise is packaged, labeled, and stored in accordance with company policies and procedures; identifying member needs; assists members with purchasing decisions; and resolves issues and concerns.
- Being a brand advocate by valuing the member’s experience in the TBC area and modeling high quality service and products; developing, influencing and inspiring others for working in a style that is respectful, supportive and team oriented; understanding the roadblocks and assisting in training team members.
- Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
- Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
Preferred Qualifications
- Auto service industry experience
- Retail experience