Tire and Battery Center Team Leader

Tire and Battery Center Team Leader

Requirements

• 6 months supervisory experience or 6 months experience in automotive industry
• Must be 18 years of age or older

Responsibilities

• Supervises the team within the Tire and Battery Center to deliver on the business plan and contribute to the overall success of the club.
• Maintains an in-depth knowledge of business on the floor, safety and compliance protocols, tire and battery service standards, equipment operations, TPMS (Tire and pressure monitoring systems), tire recalls, product specifications and seasonality to ensure the team performs their daily processes consistently.
• Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement.
• Drives the business results, ensures commitment to operational excellence; maintains a neat, clean, and safe work area for the team and the members.
• Trains and teaches the team to be highly effective; monitors associates to complete e-learnings and trainings on-time.
• Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities.
• Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.
• Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.

Preferred Qualifications

• Supervisory experience, Tire Industry
• Tire Industry Certification – Certificate