Ticket Specialist
| Company | ASM Global |
|---|---|
| Location | Wichita, KS, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- High School Diploma or GED
- Positive attitude and neat appearance
- Excellent interpersonal communication skills
- Exceptional problem solving and conflict resolution skills
- Box Office or Guest Service background (18+ months preferred)
- Handle cash with great responsibility and make change accurately
- Follow directions and effectively perform tasks as instructed
- Complete basic computer functions within Select-A-Seat software
- Organize and correctly input customer data
- Utilize proper phone etiquette with guests
- Speak and understand English
Responsibilities
- Answer questions related to price, seating, and event information with courtesy and efficiency.
- Accept payment form agreed upon and distribute tickets properly.
- Keep accurate daily balance sheet for cash received and tickets sold.
- Fulfill ticket requests at will-call window according to procedures.
- Open and close ticket window as required.
- Regular attendance is an essential job function.
- Must be able to pass a background/credit check.
- Position requires the ability to work at all ASM Global venues in Wichita and Andover.
- Other duties as assigned.
Preferred Qualifications
- Box Office or Guest Service background (18+ months preferred)