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Thought Leader Liaison – Tepezza – Rare Disease

May 9, 2025May 9, 2025

Thought Leader Liaison – Tepezza – Rare Disease

CompanyAmgen
LocationLexington, KY, USA, Knoxville, TN, USA, Raleigh, NC, USA
Salary$195353 – $226875
TypeFull-Time
DegreesBachelor’s, Master’s, PhD, Associate’s
Experience LevelSenior, Expert or higher

Requirements

  • Doctorate degree and 2 years of marketing, sales, relevant clinical or medical experience
  • Master’s degree and 4 years of marketing, sales, relevant clinical or medical experience
  • Bachelor’s degree and 6 years of marketing, sales, relevant clinical or medical experience
  • Associates degree and 10 years of marketing, sales, relevant clinical or medical experience
  • High school diploma / GED and 12 years of marketing, sales, relevant clinical or medical experience

Responsibilities

  • Identify, cultivate and maintain professional relationships and deep engagement of key customers, including opinion leaders (OL), speakers, IDNs, Centers of Excellence and local/regional professional societies
  • Manage and develop relationships with speakers in collaboration with marketing – activities include training, developing and engaging speakers, ensuring speaker compliance and auditing speaker programs
  • Demonstrate excellence in customer-facing stakeholder collaboration – inclusive of sales, patient services, medical science liaisons
  • Determine where customers are in their engagement and advocacy journey with TED and TEPEZZA and help to drive tactics that increase engagement and advocacy
  • Understand and map the local customer experience, including seeing opportunities and barriers, local referral patterns and key relationships
  • Create local initiatives and solutions to address gaps and opportunities in the customer experience
  • Collect and share insights with the internal cross-functional team to inform the brand strategy
  • Participate in cross-functional team meetings ensuring knowledge of key priorities and metrics to help drive TEPEZZA business objectives
  • Coordinate and lead all key customer meetings with the brand team at national and regional conferences
  • Work with local sales team to ensure all local sponsorship conference marketing needs are met related to local tabletop displays and product theatres
  • Partner with sales and marketing to ensure speakers are prepared to execute product theatres at local, regional and national conferences
  • Help marketing identify and secure KOL support on key projects and initiatives across the brand
  • Demonstrate a comprehensive understanding of the disease state, competitive landscape and therapeutic management of Thyroid Eye Disease
  • Operate at the highest standards in alignment with Amgen’s code of business conduct, ensuring all interactions with KOLs are on-label and consistent with commercial, regulatory, and legal guidelines

Preferred Qualifications

  • 3-5 years of experience working in Ophthalmology, Endocrinology or Rare Disease in customer facing roles (sales, district manager, medical affairs/MSL, marketing opinion leader management, etc.)
  • Experience developing and executing HCP key customer strategies
  • Relationships with ophthalmology or endocrinology opinion leaders
  • Biotech/pharmaceutical industry experience required
  • Strong relationship management capabilities
  • Ability to understand scientific literature and key publications
  • Excellent organizational skills with keen attention to detail and the abilities to take ownership of issues and to work independently with confidence and to meet deadlines
  • Excellent verbal and written communication skills
  • Ability to work well with all levels of employees and demonstrate strong collaboration skills
  • Ability to work in a fast-paced, dynamic environment
  • Professional, proactive demeanor
  • Strong interpersonal skills


TaggedAmgenAssociate'sBachelor'sCustomer SuccessExpert or higherFinance & Operations & StrategyMaster'sPhDSales & Account ManagementSenior

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