Testing Support Specialist
| Company | May Mobility |
|---|---|
| Location | Ann Arbor, MI, USA |
| Salary | $54000 – $68000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Detail oriented
- Excellent communication skills, written and verbal
- Ability to track multiple responsibilities at the same time
- Empathy to understand the customer of our products and services
- Troubleshooting of basic technical issues
- Familiarity with Linux Ubuntu is a plus
Responsibilities
- Work with Autonomy and Systems Engineering engineers and designers to fully understand validation needs in order to provide testing support in a fast-moving development environment
- Act as point of contact for test support and data analysis for May’s Testing and Validation group
- Take regular shifts operating Tele-Assist for testing purposes
- Analyze drive data and notate trouble tickets
- Test new routes for autonomy performance
- Analysis of test vehicle data logs including video capture review, tagging attributes in Jira and documentation
- Support Testing of Driver Out with the Tele-Assist product, document drive performance with video capture and annotation, develop best practices and analyze test data to develop insights for product usage and improvements
- Verify functionality of product at May commercial sites
- Other duties as assigned
Preferred Qualifications
- Bachelor’s degree or related experience
- Experience in a software support roles a plus
- Valid driver’s license and clear driving record