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Testing Center Technician
| Company | SFCC |
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| Location | Santa Fe, NM, USA |
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| Salary | $17.45 – $22.69 |
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| Type | Full-Time |
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| Degrees | Associate’s |
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| Experience Level | Junior |
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Requirements
- Skills in test score interpretation and one-to-one communication with students and community members.
- Skill in use and trouble-shooting for current testing software.
- Ability to stay calm when dealing with anxious testers.
- Ability to be efficient and focused in a fast-paced multi-faceted testing environment.
- Ability to manage multiple reception proctoring and clerical responsibilities seamlessly.
- Ability to provide quality customer service.
- Ability to work in a remote environment setting.
- High School Graduation or GED.
- Minimum of One (1) year administrative/clerical experience, customer service, or related experience.
- Must be eligible to be certified to complete proctor credentials as needed.
Responsibilities
- Greets and checks in, either electronically or hand-written, all Testing Center users.
- Maintains all SFCC and various testing company security policies and regulations.
- Administers tests as needed with minimal supervision.
- Becomes and maintains certification to proctor specified tests.
- Maintains records for all testing completed.
- Assists with supervision and training of student employees.
- Assists with maintenance of all testing software.
- Assists with testing scheduling.
- Additional duties as assigned.
Preferred Qualifications
- Associates Degree in any field
- Experience with current testing software, such as PearsonVue and Praxis.
- Experience with direct student interaction in a post-secondary setting.
- Bilingual (Spanish/English).
- Two years and six months administrative/clerical experience, customer service, or related experience.
