Territory Operations Manager
| Company | The Home Depot |
|---|---|
| Location | Frisco, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
- 1 year of work experience.
Responsibilities
- Remain current and well versed on operational processes and updates.
- Effectively communicate and partner with Store Managers and District Managers on operational areas of improvement needed and next steps.
- Plan, implement and conduct in-store training sessions including partnering with Store Manager prior to visit, outlining key areas to be trained and following up on next steps/actions taken.
- Ability to speak and present to groups of associates, speak interpersonally with individuals, report to management and interact with the Store Support Center.
- Monitors course material for effectiveness, reviews feedback and provides recommendations to Store Support Center to improve.
- Establish and build relationships with a wide range of associates locally, regionally, and nationally; maintain regular communication with associates via direct contact, email, conference calls or webinars.
- Delivery of training and development curriculum for store associates in key operational areas such as Front End, Back End (Receiving and Freight), Tool Rental and Repair, Interconnected Retail including Selling Systems, In-Stock, Customer Service, Safety and Asset Protection.
- Ability to evaluate operational processes and quickly identify positive and negative trends.
Preferred Qualifications
- Working knowledge of presentation software (e.g., Microsoft PowerPoint)
- Demonstrated ability to collaborate and work effectively with cross-functional teams
- Excellent written and verbal communication skills