Telecom Technician II
| Company | Essential Utilities |
|---|---|
| Location | Monroeville, PA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Associate’s |
| Experience Level | Junior, Mid Level |
Requirements
- Two – three years telecommunication experience
- Vocational electronics or telecommunication training or associate’s degree
- Valid driver’s license and ability to drive PNG company vehicles
- FCC license preferred
- Demonstrated related experience may be substituted for preferred education
Responsibilities
- Monitor and troubleshoot servers, network and phone systems, and application issues; identify breakdowns within the telephony systems and support the restoration and repair of normal operations, using a variety of testing methods and equipment.
- Monitor and troubleshoot critical processes and assist senior level technicians in emergency situations and longer than normal work hours, including on call duties.
- Assist senior technicians with site surveys and collaborate with department contacts to plan and coordinate new and/or upgraded cabling, and telecommunications equipment for small or basic systems.
- Support the installation of new equipment and upgrades and coordinate installation activities; support the installation and repair of distribution racks, interconnecting and distribution cables, terminals, intrusion alarms, alerting devices, grounding, and wiring of a variety of signaling and communications systems.
- Assist with the implementation of software changes in network equipment
- Recommend precision adjustments on electrical control devices for maximum operating efficiency.
- Install, test, maintain and repair key telephony systems directed by voice network senior resources.
- Contact vendors for replacement components
- Maintain current telephony/infrastructure line termination records and prepare written work reports
- Collaborate with field technicians to ensure projects are completed to quality and delivery specifications
- Troubleshoot various LAN/WAN equipment
- Make recommendations using standard operating procedures
- Perform other duties as assigned or required
Preferred Qualifications
- Understanding of voice, data, transport networks and power systems
- Technical skills to install and maintain diverse telecommunication systems
- Knowledge of microwave, fiber, PBX and data networks
- Knowledge of Microsoft Office
- Ability to work independently with little supervision
- Ability to collaborate as a member of a team and with other departments
- Strong communication skills (written and verbal)