Technology Lead/Sr Manager – Software Engineering

Technology Lead/Sr Manager – Software Engineering

Requirements

• Bachelors degree in Computer Science or related field, or equivalent combination of education and recent relevant work experience required
• 5+ years of leadership experience, including developing technology strategies and driving innovation
• Experience building, developing, motivating and leading a global workforce of employees and contractors across different time zones
• Proven experience in modernizing monolithic architectures, implementing hybrid cloud strategies, and crafting APIs to bridge legacy systems with cloud-native platforms
• Expertise in AWS (EC2, S3, Lambda, RDS, CloudFormation), cloud-native development (Kubernetes, Docker, microservices), and Infrastructure as Code (Terraform, AWS CDK)
• Demonstrated ability to craft and build scalable, secure, high-availability enterprise systems, using CI/CD pipelines and automated testing frameworks for global user bases
• Skilled in agile methodologies (Scrum, Kanban, SAFe), fostering high-performing engineering teams, and using tools like Jira or Azure DevOps to ensure efficient delivery and alignment with business priorities
• Excellent verbal and written communication skills

Responsibilities

• Lead technology teams in the Cengage Work business unit which includes our ed2go, Ready to Hire, Infosec, and Milady platforms
• Adopt agile methodologies and the principles of a customer centric product model to drive iterative development, continuous improvement, and rapid time-to-market
• Work closely with engineering teams to define user stories, prioritize backlog items, and ensure timely and high-quality product releases
• Communicate clearly across product teams, technology teams, interface designers and domain authorities in different parts of the organization
• Meet with product partners, customers and other technologists to understand customers’ learning and technological needs; provide guidance on technology solution options
• Monitor product performance, analyze performance data, and gather user feedback to continuously iterate and improve the product
• Conduct post-release evaluations, retrospectives, and A/B testing to inform future product enhancements and strategic decision-making
• Design, architect, and implement new features and functionality with the expectation that you will own and drive the development using an iterative methodology and deliver products that scale to support our millions of customers
• Responsible for ensuring our customers enjoy a consistently reliable and high-performing experience with our platforms, available 24/7
• Stay up to date with emerging technologies and industry trends, and integrate relevant advancements into our product roadmaps
• Cultivate a high-performance, transparent culture of continuous improvement focused on accountability and results

Preferred Qualifications

No preferred qualifications provided.