Technical Writer II
| Company | Carrier Global |
|---|---|
| Location | Ellenton, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, Associate’s |
| Experience Level | Mid Level, Senior |
Requirements
- Associate Degree in Technical Writing, Technical Communications, Engineering, English or Business
- 5+ years of experience in technical writing
- OR
- Bachelor Degree in Technical Writing, Technical Communications, Engineering, English or Business
- 2+ years of experience in technical writing
Responsibilities
- Assumes responsibility for managing the project schedule and reporting the project status for information products in which they are also the original author.
- Researches, outlines, writes, and illustrates new or existing information products for their assigned documents according to the project plan.
- Creates information products including but not limited to: application, installation, programming, operation, troubleshooting, and service topics and manuals, installation sheets, online help systems, internet-ready information products and systems.
- Follows written department procedures to revise existing material and create new material for technical manuals, help systems, installation sheets, etc.
- Researches, writes, illustrates, edits, and proofreads documents and help systems within the schedules provided the project teams.
- Uses engineering specifications, marketing, and other source material, physical products in our test labs, as well as interviews with subject matter experts and other internal sources to obtain needed information.
Preferred Qualifications
- Intermediate knowledge of electronics and computer programming concepts
- Intermediate knowledge of Microsoft Word, CorelDraw, Adobe Acrobat, RoboHelp, or equivalent tools
- Intermediate writing skills demonstrated by the correct use of grammar, syntax, and punctuation, and by the organization of paragraphs, chapters, etc.
- Intermediate interviewing skills as demonstrated by professional, effective information-gathering meetings with subject matter experts