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Technical Writer – Emerging Talent Intern
| Company | ServiceNow |
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| Location | San Diego, CA, USA |
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| Salary | $28 – $35 |
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| Type | Internship |
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| Degrees | |
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| Experience Level | Internship |
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Requirements
- Actively enrolled university students, or recent university graduates are not eligible.
- Seeking career changers and/or emerging talent with a passion for Technical Writing and minimal relevant job experience.
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Ability to commit full-time during program dates.
- Have the ability to understand and learn technical products and concepts.
- Passionate about creating content.
- Have the ability to obtain information through research, interviews, and experimentation.
- Interact collaboratively with peers from different cultural backgrounds, beliefs, opinions, and views.
- Ability to provide writing samples demonstrating your ability to research, analyze, and apply critical thinking to a subject, sample web pages or other multimedia communications project.
Responsibilities
- Creating product documentation for end users and system administrators.
- Learning to author in a variety of environments, primarily DITA/XML.
- Researching, writing, and ensuring the accuracy of content that covers current and future releases of our product.
- Working closely with development teams in an Agile environment.
- Conducting peer reviews of documentation.
- Collaborating with other information developers to produce and share content for different types of deliverables (blogs, product documentation, knowledge base, video).
Preferred Qualifications
- Experience working in markup languages such as DITA, HTML, XML, or SGML, is a plus.
