Technical/UX Writer - API documentation

Technical/UX Writer – API documentation

An ability to explain complex technical concepts in a clear and easy-to-understand manner
Experience as a UX Writer on multiple shipped software products, and the ability to discuss your specific contributions in a compelling way
Experience collaborating with UX, Product Managers, and management to write and refine copy through rapid iterations, meeting the goals of both users and the business
A passion for finding just the right words, communicated at just the right time, to help users succeed in their tasks
An ability to manage multiple projects and competing priorities while ensuring that work fits within an effective overall communication framework
Endless empathy for the user and a desire to advocate relentlessly for them
3+ years’ experience and the ability to work independently with the Product and UX teams

Partner with UX Designers on their projects to provide clear and precise user-centered copy for their designs
Create clear technical API documentation for development partners, collaborating with Product and Engineering
Write clear, concise, and user-friendly copy, including UI text, microcopy, notifications, error messages, and onboarding flows
Devise content strategies that give users intuitive, familiar patterns of instructions, labels, and messaging within UX designs across multiple partner tools
Collaborate with other UX Writers to maintain consistency across all user touchpoints
Work with strong User Researchers to determine and execute the ideal research methodology to evaluate and improve your copy
Own your work and communicate effectively, articulating your decisions to colleagues from diverse disciplines
Drive projects forward, proactively addressing roadblocks in order to prioritize team progress

No preferred qualifications provided.