Technical Support Specialist
| Company | Premier Community Supports |
|---|---|
| Location | Medford, OR, USA |
| Salary | $23 – $26 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level, Senior |
Requirements
- 4+ years of experience in IT roles
- 4+ years of customer service or call center experience
- Experience working with, and ability to learn operational software
- High School diploma, GED or equivalent
- Valid driver license, car insurance, and reliable transportation required
Responsibilities
- Deliver exceptional customer experience
- Troubleshoot technical issues
- Implement, create, maintain, teach, update, and research software programs
- Ensure compliance with government mandates
- Work cooperatively with all of Premier’s Individuals-Served, Premier Staff members and other people contacted during performing duties
- Safeguard Premier property and report any incident of theft, fraud, waste, or unauthorized possession of company property
Preferred Qualifications
- Basic knowledge of working with the I/DD community preferred
- Experience running low voltage wire