Technical Support – Engineer III
| Company | Applied Materials |
|---|---|
| Location | Austin, TX, USA, Beaverton, OR, USA, Albany, NY, USA, Phoenix, AZ, USA |
| Salary | $80000 – $110000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Bachelor’s degree or equivalent in technical field
- 5+ years of experience with Applied Materials Endura products
- Minimum 5 years of semiconductor fab experience
- Ability to work independently and as part of a team
- Familiar with suite of Microsoft Apps, and internal ones such as SAP, VSPI, and ARK
Responsibilities
- Support multiple technical escalations, resolve with focus on time to resolution and quality of work
- Attend customer field issues meetings with FSO, collaborate with BU engineers
- Recommend best practices to improve products, processes, or services
- Publishing Technical Lessons Learned, troubleshooting guides, technical (ET) papers, etc.
- Provide on-site coaching to FSO
- Provide Alpha and Beta Site support
- Support NPI development early in the product life cycle, and at key customer sites
- Support BUDFx (Design for Service / Install) projects
- Create, or collaborate in creation of, innovative advanced troubleshooting tools
Preferred Qualifications
-
No preferred qualifications provided.