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Technical Support – Engineer III

Technical Support – Engineer III

CompanyApplied Materials
LocationAustin, TX, USA, Beaverton, OR, USA, Albany, NY, USA, Phoenix, AZ, USA
Salary$80000 – $110000
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior

Requirements

  • Bachelor’s degree or equivalent in technical field
  • 5+ years of experience with Applied Materials Endura products
  • Minimum 5 years of semiconductor fab experience
  • Ability to work independently and as part of a team
  • Familiar with suite of Microsoft Apps, and internal ones such as SAP, VSPI, and ARK

Responsibilities

  • Support multiple technical escalations, resolve with focus on time to resolution and quality of work
  • Attend customer field issues meetings with FSO, collaborate with BU engineers
  • Recommend best practices to improve products, processes, or services
  • Publishing Technical Lessons Learned, troubleshooting guides, technical (ET) papers, etc.
  • Provide on-site coaching to FSO
  • Provide Alpha and Beta Site support
  • Support NPI development early in the product life cycle, and at key customer sites
  • Support BUDFx (Design for Service / Install) projects
  • Create, or collaborate in creation of, innovative advanced troubleshooting tools

Preferred Qualifications

    No preferred qualifications provided.