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Technical Support Agent

Technical Support Agent

CompanyFormlabs
LocationMilwaukee, WI, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelEntry Level/New Grad, Junior

Requirements

  • Strong preference for bilingual (Spanish or French) candidates
  • Can communicate with grace without being face to face with users
  • Easily make friends with new technology
  • Have a knack for problem solving and getting to the bottom of things
  • Are excited about learning and always want to know more

Responsibilities

  • Support users in learning the ins and outs of 3D printing
  • Act as the first point of contact for prospective and returning customers, answering their questions or routing them to the appropriate channels
  • Keep customers ridiculously happy
  • Print in 3D to your heart’s content

Preferred Qualifications

    No preferred qualifications provided.