Technical Services Manager

Demonstrated, 10+ years of technical experience in the location-based entertainment industry, technical theme park maintenance, technical theater operations, or similar.
Strong knowledge and excitement of both permanent and touring experiences around the world.
Excellent knowledge of all aspects of theatrical technical systems (lighting, AV, show control, scenic integration, SFPX, rigging).
Familiarity with standards and regulatory bodies such as ASTM F24, UL, and TUV.
Well-rounded knowledge of current and future technology trends.
Excellent knowledge of Autodesk software (CAD, Revit, etc.).
Experience in AR, VR, and emerging technologies production and integration.
Ability to manage technical operations, maintain theatrical systems, oversee vendor partnerships, and integrate innovative solutions for permanent and touring experiences at Netflix House to ensure technical excellence, safety, and sustainability.
Strong desire to think outside the box and innovate through technical solutions.
Strong desire to find innovative and creative technical solutions to different types of experiences.
Strong network of industry contacts.
Excellent communication skills, both verbal and digital.
Excellent organizing skills using digital tools and Google Suite.

Ensure technical excellence in all aspects of Netflix House.
Maintain all technical aspects of Netflix House permanent and touring experiences to support creative vision, budget, schedule, & project strategy – including show design, systems integration, overall safety, and maintenance.
Vet, hire, and manage third-party technical vendors.
Work closely and communicate with Netflix creative, production, and operations teams.
Work with technical production teams on needed design changes and/or modifications to ensure Netflix House Technical Sustainability is upheld and current.
Communicate with and solicit feedback from internal stakeholders and cross-functional teams.
Establish regular meetings with key stakeholders to update on progress and solicit feedback.
Develop long-term capital maintenance plans and technical lifecycle strategies to ensure sustainability and readiness for future upgrades or enhancements.
Manage technical services budgets, including forecasting, resource allocation, and vendor contract negotiations.
Facilitate communication with internal stakeholders and cross-functional teams, incorporating feedback to continuously improve technical execution.
Maintain detailed technical documentation, equipment inventory, and compliance logs in alignment with safety standards and operational protocols.

No preferred qualifications provided.