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Technical Services Engineer

Technical Services Engineer

CompanyPTC
LocationBoston, MA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelMid Level

Requirements

  • Experience with mechanical CAD software (Onshape, SOLIDWORKS, Autodesk Inventor, Creo, Siemens NX, etc.)
  • Experience in delivering product demonstrations.
  • Experience in troubleshooting complex customer requirements.
  • Excellent written and verbal communication skills.
  • Bachelor’s Degree in Mechanical, Industrial, or Electrical Engineering, or a technical equivalent.

Responsibilities

  • Master our product and become an expert user.
  • Collaborate closely with the sales team to deliver exceptional product demonstrations.
  • Act as a product expert, addressing questions from customers and prospects.
  • Develop technical product-related marketing content.
  • Expand our ever-growing library of demonstration content.
  • Liaise with the development team to relay feature requests from customers and prospects.
  • Continuously enhance your skills and knowledge.

Preferred Qualifications

  • Experience and familiarity with PDM or PLM products (SOLIDWORKS PDM, Windchill, Autodesk Vault, Siemens Teamcenter)
  • Experience with engineering software such as CAM, FEA/CFD, ECAD.