Technical Service Manager

Company	International Flavors & Fragrances
Location	Cedar Rapids, IA, USA
Salary	$Not Provided – $Not Provided
Type	Full-Time
Degrees	Bachelor’s, Master’s
Experience Level	Senior

Bachelor of Science with 5 years experience in integration feed production, feed compounding or equipment technical service/support or alternatively or Masters of Sciences with at least two years of industry experience
Must be knowledgeable in the area of US poultry and/or swine industry production practices
Candidate would be knowledgeable in the feed mill function and application of in-feed products like enzymes, direct fed microbials or betaine
Must be capable of management and oversight of equipment design and installation
Must have excellent communication skills and be able to interpret, communicate and present technical data
Self starter able to prioritize and manage multiple tasks
Strong computer skills, with proficiency in MS Office suite as well as software associated with feed milling or equipment design/installation

Customer facing, technical resource that is responsible for the technical success of IFF animal nutrition enzymes, DFMs and betaine with customers
In field application of products going into feed mills, which include mill audits and equipment evaluation
Being a key part of product-related equipment design and installation oversight into feedmills
Utilizing technology and troubleshooting skills to identify and propose improvements to help improve and optimize customer application of DuPont products
Being a technical point of contact to feed milling and related areas for nutritionists and live production
Successful communication of key product concepts with customer staff (from nutrition, purchasing, live production, veterinary, etc)
Assisting customers in product use and application by providing technical support including in-feed activity reporting
Providing on-going product application support, technical service and feed analytics to customer accounts and sales staff