Technical Program Manager – Infrastructure
| Company | Anthropic |
|---|---|
| Location | Seattle, WA, USA, San Francisco, CA, USA, New York, NY, USA |
| Salary | $290000 – $365000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- 5+ years of experience in technical program management, with a track record of successfully delivering complex infrastructure or platform programs
- Deep experience with cloud infrastructure, distributed systems, or platform engineering at scale
- Strong data analysis skills and can build dashboards, identify trends, and make data-driven recommendations
- Experience running operational reviews, managing technical KPIs, and driving continuous improvement
- Experience with infrastructure planning or technical operations
- Skilled at written communication and can create clear, actionable documentation
Responsibilities
- Lead major infrastructure initiatives focused on reducing technical debt and improving engineering velocity, coordinating across multiple teams to ensure successful delivery
- Drive infrastructure operations excellence by establishing and running regular operational reviews, tracking KPIs, and identifying areas requiring support or intervention
- Own infrastructure planning processes, partnering with engineering leaders to develop quarterly roadmaps, resource allocation strategies, and capacity planning
- Coordinate cross-functional dependencies between infrastructure, research, and product teams to ensure smooth execution of company-wide technical initiatives
- Establish metrics and tracking systems to measure infrastructure health, engineering productivity, and the impact of technical improvements
- Lead incident response coordination for major infrastructure issues, ensuring effective communication and driving systematic improvements
- Build and maintain relationships with infrastructure teams to deeply understand technical requirements, constraints, and opportunities for improvement
- Create and maintain documentation of infrastructure initiatives, architectural decisions, and operational procedures
- Drive adoption of infrastructure improvements across the organization through clear communication and change management
Preferred Qualifications
- Comfortable diving into technical details while maintaining a strategic view of organizational priorities
- Excel at creating order from chaos and can build lightweight processes that enable teams without adding bureaucracy
- Can influence without authority and build trust quickly with highly technical teams
- Passionate about developer productivity and understand the multiplicative impact of great infrastructure
- Thrive in rapidly scaling environments where priorities shift quickly