Technical Program Manager

Bachelor’s Degree or equivalent experience.
12+ years of total progressive experience which includes 8+ years of software development experience and 4+ years of hands-on experience managing complex technology program working with engineering team.
Established track record in managing large customer-facing, cross-functional program initiatives, drive collaboration with diverse teams to enable the development of high-quality solutions.
Proven ability to lead the development of technical roadmaps with a deep focus on execution, follow-through, accountability, and results.
Proven ability to influence and collaborate with senior executives and cross-functional teams.

Lead and manage cross-functional technical programs of inter-related projects, creating the program structure and shared alignment with the teams to deliver business and /or engineering objectives.
Collaborate with business, engineering, and architecture teams to design, coordinate, and launch new capabilities by breaking down complex challenges into manageable pros and ensure timely delivery.
Coordinate launch planning among various teams to synchronize program milestones across multiple workflows into a unified timeline that satisfies both business objectives and customer requirements.
Develop and execute scalable cross-organization processes, mechanisms, metrics, and KPIs to deliver large-scale programs.
Influence long-term and short-term product and technical strategy.
Assess risks, develop risk mitigation plans, anticipate bottlenecks, manage issue escalation, and collaborate with Product Management on potential tradeoffs, balancing business needs with technical considerations.
Manage the intake queue by prioritizing and triaging incoming requests, ensuring all tasks are appropriately categorized, assigned, and tracked to meet business objectives and timelines.