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Technical Product Enablement Lead

Technical Product Enablement Lead

CompanyOpenAI
LocationSan Francisco, CA, USA
Salary$345000 – $345000
TypeFull-Time
Degrees
Experience LevelSenior, Expert or higher

Requirements

  • Significant experience in technical enablement or program management within fast-paced technology companies, particularly in AI or advanced software.
  • Excel at simplifying complex technical concepts into clear, compelling, and actionable content.
  • Skilled at rapidly developing high-quality, scalable learning programs tailored to different roles and experience levels.
  • Communicate effectively across technical and non-technical audiences, building trust and alignment with stakeholders at all levels.
  • Have a customer-first mindset with a proven track record of improving customer outcomes through enablement.
  • Proactive, organized, and solution-oriented, adept at navigating challenges and adapting quickly to changes.
  • Passionately advocate for the ethical and safe deployment of advanced technologies.

Responsibilities

  • Develop and lead comprehensive technical enablement strategies that align with OpenAI’s goals and support our GTM teams.
  • Collaborate closely with Product, Engineering, and Research teams to quickly turn cutting-edge innovations into practical, customer-ready materials.
  • Create and deliver high-quality enablement content, including technical playbooks, customer scenarios, demos, and product deep-dives.
  • Establish clear success metrics and continuously measure, track, and enhance the impact of technical enablement initiatives.
  • Drive scalable enablement programs, leveraging OpenAI’s own technology to provide personalized, effective learning experiences.
  • Act as a trusted partner to GTM leadership, clearly communicating progress, outcomes, and areas for improvement.
  • Foster a culture of customer-centricity, ensuring all technical enablement efforts directly improve customer adoption and satisfaction.
  • Champion responsible and ethical use of AI, embedding these principles into all enablement content and activities.

Preferred Qualifications

    No preferred qualifications provided.