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Technical Product Enablement Lead
Company | OpenAI |
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Location | San Francisco, CA, USA |
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Salary | $345000 – $345000 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Senior, Expert or higher |
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Requirements
- Significant experience in technical enablement or program management within fast-paced technology companies, particularly in AI or advanced software.
- Excel at simplifying complex technical concepts into clear, compelling, and actionable content.
- Skilled at rapidly developing high-quality, scalable learning programs tailored to different roles and experience levels.
- Communicate effectively across technical and non-technical audiences, building trust and alignment with stakeholders at all levels.
- Have a customer-first mindset with a proven track record of improving customer outcomes through enablement.
- Proactive, organized, and solution-oriented, adept at navigating challenges and adapting quickly to changes.
- Passionately advocate for the ethical and safe deployment of advanced technologies.
Responsibilities
- Develop and lead comprehensive technical enablement strategies that align with OpenAI’s goals and support our GTM teams.
- Collaborate closely with Product, Engineering, and Research teams to quickly turn cutting-edge innovations into practical, customer-ready materials.
- Create and deliver high-quality enablement content, including technical playbooks, customer scenarios, demos, and product deep-dives.
- Establish clear success metrics and continuously measure, track, and enhance the impact of technical enablement initiatives.
- Drive scalable enablement programs, leveraging OpenAI’s own technology to provide personalized, effective learning experiences.
- Act as a trusted partner to GTM leadership, clearly communicating progress, outcomes, and areas for improvement.
- Foster a culture of customer-centricity, ensuring all technical enablement efforts directly improve customer adoption and satisfaction.
- Champion responsible and ethical use of AI, embedding these principles into all enablement content and activities.
Preferred Qualifications
No preferred qualifications provided.