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Technical Marketing Manager – Customer Identity – Ciam
| Company | Okta |
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| Location | Toronto, ON, Canada |
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| Salary | $99000 – $149000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior, Mid Level |
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Requirements
- 1–3 years of experience in product marketing, developer relations, or technical writing — or equivalent hands-on experience building and explaining apps.
- Comfortable using web frameworks like Next.js and integrating APIs or SDKs.
- Some experience or interest in mobile app development (e.g., React Native or native iOS/Android).
- Ability to explain complex topics simply through writing, video, or demos.
- Familiar with design or editing tools like Figma, Adobe Premiere, or Camtasia.
- Strong understanding of web development concepts, APIs, and SDKs.
- Excellent written and verbal communication skills, with the ability to present technical information to both technical and non-technical audiences.
- Experience creating technical content, such as blog posts, tutorials, and documentation.
- Ability to work independently and collaboratively in a fast-paced environment.
- A degree in Computer Science, Engineering, or a related field is helpful but not required.
Responsibilities
- Build demo apps (web and occasionally mobile) using Next.js and Okta/Auth0/third-party SDKs to showcase product capabilities.
- Write technical content such as blog posts, how-to guides, internal enablement, and demo scripts.
- Create and record product demos using tools like Camtasia, Figma, Adobe Premiere, or After Effects.
- Collaborate with product, product marketing, and sales teams to support product launches and customer conversations.
- Learn and explain platform capabilities and CIAM use cases, including authentication, authorization, user management, and developer tools.
- Develop and maintain a deep understanding of Okta/Auth0’s CIAM platform, including its features, benefits, and target use cases.
- Create compelling technical content, such as tutorials, sample code, and best practices guides, to help developers integrate and utilize Okta/Auth0’s CIAM solutions.
- Deliver technical presentations and demonstrations at conferences, webinars, and customer meetings.
- Work closely with product management and engineering to translate technical product information into clear and concise marketing materials.
- Provide technical enablement and training to sales teams and partners.
- Gather and analyze feedback from developers and customers to improve product messaging and marketing strategies.
- Stay up-to-date on the latest trends and technologies in CIAM and the broader identity management space.
Preferred Qualifications
- Experience with identity and access management concepts (e.g., OAuth, OpenID Connect, SAML) and/or platforms (e.g. Auth0, Okta) is a plus.
