Technical Manager – Business Intelligence & Reporting

Technical Manager – Business Intelligence & Reporting

Requirements

• Ideally two (2) to three (3) years of relevant experience including management or leadership experience.
• Financial services industry experience required; Banking specific experience is desired.
• Must have management experience leading geographically dispersed teams, coordinating development activities across organizational lines, and successfully delivering applications with medium to large complexities.
• Experience managing technical resources to deliver software projects both vendor purchased and in-house developed.
• Experience in Agile methodology and implementing process in Azure DevOps or any other tools.
• Experience implementing scalable, distributed and highly responsive financial applications.
• Need to have a reporting / BI background and knows how to put structure and process in place within team.
• Experience in Cognos, Tableau, and ThoughtSpot is highly preferred.
• Exposure to AWS data lake is big plus.
• Possess highly effective written and oral communication; excellent organizational and project management skills, and team player that is assertive, passionate, and goal oriented.
• Strong critical thinking and ability to think out-of-the box.
• Self-motivated and able to perform under pressure.
• Strong analytical and problem-solving mind-set.
• Excellent interpersonal skills and be able to build consensus across teams.

Responsibilities

• Leads the development and optimization of BI reports, dashboards, and data models.
• Manage the lifecycle of reporting applications and analytics platforms.
• Drive continuous improvement in data delivery and reporting processes.
• Coordinate system upgrades, testing, and deployment activities, including after-hours and weekend support as needed.
• Oversee the on-call rotation for nightly batch processing and issue resolution.
• Drives IT solutions to ensure they meet the business needs balanced with a pragmatic and integrated approach to the design of technical solutions.
• Understands and apply enterprise wide thinking to individual departmental requests for IT investments to ensure end-to-end process and data integration are achieved.
• Leads projects to successful completion as defined by predetermined project success criteria including those established by the business, capital expenditure and budget requirements.
• Works with vendors to implement off-the-shelf solutions as well as modified versions of their products.
• Communicate the actions needed to implement the function’s strategy and business plan within the team; explain the relationship to the broader organization’s mission, vision, and values; motivate people to commit to these and to do extraordinary things to achieve local business goals.
• Influences the prioritization of business unit technology projects, optimal project structure and project administration to ensure strategic business objectives are met and risk is managed.
• Focuses on workforce management to accurately capture IT resource capacity involving resources (internal and/or external), processes and practices.
• Develops and maintains development methodology (templates, processes and deliverables) and ensures all IT resources understand their responsibilities in this process.
• Partners with Architecture Team to assess how technologies can best streamline processes and/or add business value.
• Provides quick project turnarounds and flexibility by leveraging SDLC methodology and industry best practices.
• Remains up to date on key technology, business and industry trends.
• Develops budget/ annual goals and objectives; holds organization accountable for attaining goals and objectives.
• Manage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports or project/account team members and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of team/personal objectives.
• Performs other duties and responsibilities as assigned.

Preferred Qualifications

• Experience in Cognos, Tableau, and ThoughtSpot is highly preferred.
• Exposure to AWS data lake is big plus.