Technical Integration Engineer
| Company | Method Financial |
|---|---|
| Location | Austin, TX, USA, New York, NY, USA |
| Salary | $125000 – $150000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level, Senior |
Requirements
- 3-8 years of experience in a technical customer engineering role ideally with fintech and/or API-focused companies
- Experience working with some combination of Node / JavaScript, React (or similar framework), Postgres (or similar relational database), and MongoDB / NoSQL
- Familiarity with modern web services and APIs
- Have the ability to work with a high degree of autonomy but also enjoy working dynamically with a wide range of people, both internally and externally
- Have the motivation and flexibility to work well in a high-growth environment where things change quickly
- Have strong communication skills, both verbal and written, and be able to work under pressure to solve technical problems for Method’s customers
Responsibilities
- Research, troubleshoot, develop, and implement creative solutions for our customers
- Act as a Method Subject Matter Expert (SME) by working closely with our Engineering and Customer Success teams
- Create and update documentation for frequently asked questions to help drive customers towards self-sufficiency and to increase leverage across teams. *(The most useful docs will not just include answers, but also troubleshooting steps and key data customers can collect to help them self-diagnose problems!)*
- Identify patterns and contribute to product and system improvements
- Improve engineering’s tools and documentation processes
- Ensure an excellent Method experience for our customers, and gather feedback on ways that Method can build the next generation of user-focused solutions
Preferred Qualifications
- Experience in Financial Services / fintech.
- Experience working at a smaller stage company / start-up environment