Technical Inside Sales Representative – Automation
| Company | MRC Global |
|---|---|
| Location | La Porte, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- Undergraduate degree in a related field or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work.
- Strong knowledge of PVF products, reasoning, analytical, math, and reading skills.
- Any combination of two or more years in customer service, inside sales, and/or warehouse services in a position with increasing responsibility, to include demonstrated sales experience.
- Demonstrated competence in the use of computers and software applications.
- Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others.
- Willingness and ability to travel within and outside the region regularly.
- Valid Driver’s License with the ability to meet the MRC Global vehicle policy.
Responsibilities
- Provide technical assistance and support for customers regarding the technical specifications of products, and troubleshoot applications as needed.
- Understand the customers’ business and determine customer requirements and expectations to recommend specific products and solutions.
- Enter and maintain purchase orders, customer orders, procurement matches, and trade discounts as needed.
- Maintain various records and files, including rebate files, stock transactions, price catalogs, customer lists, product catalogs, and discounts.
- Maintain knowledge of current product pricing.
- Obtain price quotes from vendors and Supply Management Groups for resale to customers and provide price quotes for customers.
- Establish rapport and provide prompt responses to internal and external customers, vendors, and branch inquiries about material and the sales function (including warehouse errors, shortages, and damaged material).
- Maintain and approve quality standards.
- Set up the correct description of all inventory items; add new inventory to the system as needed.
- Learn new procedures and product information as required.
- Available to work scheduled and unscheduled overtime as requested (including on-call).
- Perform other duties or projects as assigned.
- Take reasonable care for the safety and health of yourself and others.
- Report workplace hazards, injuries, or illnesses immediately.
Preferred Qualifications
- Must have the ability to provide documentation verifying legal work status.
- Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and respond to inquiries.
- Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines.