Technical Implementation Consultant – Recruiting

Technical Implementation Consultant – Recruiting

Requirements

• 4+ years demonstrated ability in hands on Technical or Project Implementation Management
• 4+ years demonstrated ability with external client-facing of global enterprise
• 4+ years demonstrated ability implementing SaaS / have worked in a Software Delivery environment of large scale projects

Responsibilities

• Configure product in client environment as per Statement of Work and project implementation plan
• Partner and collaborate with teams such as Product, R&D, Data Science, and Customer Success to develop delivery plans that balance scope, time, and quality as well as validate, launch, support, and supervise new features
• Build and lead day-to-day project plans; supervise and review progress and timelines and adjust as needed; Identify, track, and resolve issues to ensure meeting commitments and project success
• Track and communicate project status, risks, issues, decisions, and actions to internal and external collaborators
• Demonstrate strong project leadership skills and analytical competence to overcome challenges and drive project success
• Understand client needs and challenges, offering valuable and viable solutions to meet their requirements
• Maintain relationships and communication with the client and all team members to guarantee satisfaction with the project’s delivery
• Communicate to the client any maintenance needs of the new implementation for a defined period post-launch.
• Maintain detailed documentation of key tasks, achievements, and client interactions for comprehensive project monitoring and review
• Work with client Success teams and Support to transition the account from the implementation phase to the launch, training, and adoption phase, ensuring a smooth handover
• Seek opportunities for further business and product development, or potential risks that could impede or slow progress of implementation, advise key partners when needed

Preferred Qualifications

• Industry knowledge of HR Tech, specifically recruiting or ATS a plus
• Demonstrated ability to handle day-to-day work challenges expertly; adjust to shifting priorities, Identify and tackle technical and operational issues during implementation
• Experience with configuration tools and able to fulfill technical tasks
• Strong analytical skills, detailed understanding and capability to interpreting client business needs and translating them into application and operational requirements
• Ability to professionally engage with executives, managers, users, and domain experts
• Comfortable in a fast-paced process-focused environment, adept at problem-solving under pressure
• Fluency in spoken and written English – Verbal, presentation, and written communication skills
• Teammate with self-management skills, adept at driving projects from scratch, and collaborating with cross-company collaborators
• Familiarity with SQL/NoSQL databases
• Familiarity with Agile methodologies and the software delivery lifecycle
• Experience with project management tools like Microsoft Project, Jira, Monday, and Documentation repository
• Advanced proficiency with Microsoft Office Suite (Word, PowerPoint, Excel).