Technical Enablement – Professional Skills Developer
| Company | PTC |
|---|---|
| Location | Boston, MA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- 4+ years of enablement planning and program management experience in a technical enablement team
- Bachelor’s degree in Instructional Design, Adult Learning, or similar
- Excellent presentation, communication and interpersonal skills, building and maintaining trusted advisor relationships with customers and internal teams
- Understanding of how technical resources learn
- Ability to proactively identify problems and propose solutions
- Strong problem-solving skills and the ability to think strategically and analytically
- Self-motivated, proactive, and able to work independently and as part of a team
- Ability to manage multiple priorities and projects simultaneously in a fast-paced environment.
Responsibilities
- Work with SMEs, Instructional Designers, and Content Developers to curate and/or build professional skills content
- Deliver Customer Success onboarding workshops and other training as required
- Work with CS Enablement Director to develop and execute Customer Success specific enablement programming such as product knowledge, value management, OCM, etc
- Act as instructional design expert in the development and delivery of enablement products
- Stay up to date on instructional design trends and best practices and integrate them into CS enablement
Preferred Qualifications
-
No preferred qualifications provided.