Technical Editor – Assistant Training Manager

Technical Editor – Assistant Training Manager

Requirements

• Degree in English, language arts or equivalent education and experience, with a minimum of five years of experience with technical writing, editing, instructional design, and adult learning methodologies in a large highly technical organization.
• Knowledge of LRT construction and operations, trackwork, signaling, SCADA, communications, traction power, rail vehicle and shop equipment, operational and workplace safety and health, and applicable Transportation Industry Standards.
• Proficiency in Microsoft Office package (MS PowerPoint, Word, Excel, Adobe PDF and Outlook).
• Experience with web-based collaboration technologies for project information and process management software (e.g. Aconex, Bluebeam)
• Good technical reviewing, writing and editing skills.
• Ability to work with authors and other content providers, to direct them effectively to achieve deliverables in high quality and timely fashion.

Responsibilities

• Develop high quality, effective technical training modules for LRT systems, vehicle operation, signaling, safety protocols, control systems, maintenance procedures, and emergency response, including planning, delivery, evaluation and tracking.
• Review and edit contents of technical manuals and training materials, to ensure readability and comprehension of the target audiences, using industry best practices.
• Develop and author selected manual and training content based up inputs from others and existing non-training documentation.
• Evaluate training effectiveness and continuously improve programs based on feedback, changes in requirements, and operational performance.
• Work closely with all departments, including, Systems, Rail, Safety, and Quality to align training programs with business objectives.
• Liaise with the client and third-party providers for specialized training and technical updates.
• Participate in comment resolution and other collaborative work activities with in-house and customer staff.
• Maintain records of training activities, participant progress, and program effectiveness.
• Update course documentation on a regular basis for timeliness and relevance.
• Provide innovative learning solutions and apply industry best practices to address unique training challenges.
• Prepare reports and participate in incident and accident investigations and follow-up together with the relevant departments.
• Direct document production staff to ensure high quality printed/written/audio-visual deliverables.

Preferred Qualifications

• Ability to operate effectively in a large, fast-moving project environment that is in process of transforming from primarily civil construction to systems installation and commissioning.
• Ability to commit to being in the Edmonton area for the project until completion.