Technical Adoption Specialist – Enterprise Systems
Company | Autodesk |
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Location | Denver, CO, USA, Portland, OR, USA |
Salary | $83600 – $144320 |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Senior |
Requirements
- Bachelor’s degree or equivalent experience in Computer Science or related field and a minimum of 5 years’ experience supporting Information Technology in a large enterprise environment or working directly with large enterprise clients
- Experience in implementing, configuring, and troubleshooting SSO (SAML) solutions in enterprise environments
- Experience with cloud identity management services (e.g., Okta, Azure, Google Cloud)
- Comprehensive knowledge of Microsoft Server and Desktop Infrastructure, including but not limited to Active Directory, Group Policies, and general OS and network troubleshooting
- Good understanding of cloud services infrastructure setup and experience troubleshooting performance and access issues with cloud/internet-based applications (Web servers, network security, IIS, Packet Traffic, Firewalls, etc.)
- Experience managing and troubleshooting software deployments using SCCM, Intune, Altiris, or other deployment technologies
- Working knowledge of current virtualization technologies (Citrix, VMware, etc.) is a plus
- Experience scripting using VB, PowerShell, .NET, Python, C, or C++ is a plus
- Experience with FlexNet Licensing, metering, and FlexNet Manager is a plus
- Excellent verbal and written communication skills; ability to convey complex technical details coherently and to present and document technical information to a live or virtual audience
- Excellent team player enjoying supporting and interacting with other members of a shared responsibility team
- French language skill is a plus
Responsibilities
- Maximize the success and return on investment for our strategic customers
- Deliver professional and customized proactive support services
- Help customers achieve their business goals while maximizing the use and adoption of our solutions
Preferred Qualifications
- Working knowledge of current virtualization technologies (Citrix, VMware, etc.) is a plus
- Experience scripting using VB, PowerShell, .NET, Python, C, or C++ is a plus
- Experience with FlexNet Licensing, metering, and FlexNet Manager is a plus
- French language skill is a plus