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Technical Adoption Specialist – Enterprise Systems

Technical Adoption Specialist – Enterprise Systems

CompanyAutodesk
LocationDenver, CO, USA, Portland, OR, USA
Salary$83600 – $144320
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior

Requirements

  • Bachelor’s degree or equivalent experience in Computer Science or related field and a minimum of 5 years’ experience supporting Information Technology in a large enterprise environment or working directly with large enterprise clients
  • Experience in implementing, configuring, and troubleshooting SSO (SAML) solutions in enterprise environments
  • Experience with cloud identity management services (e.g., Okta, Azure, Google Cloud)
  • Comprehensive knowledge of Microsoft Server and Desktop Infrastructure, including but not limited to Active Directory, Group Policies, and general OS and network troubleshooting
  • Good understanding of cloud services infrastructure setup and experience troubleshooting performance and access issues with cloud/internet-based applications (Web servers, network security, IIS, Packet Traffic, Firewalls, etc.)
  • Experience managing and troubleshooting software deployments using SCCM, Intune, Altiris, or other deployment technologies
  • Working knowledge of current virtualization technologies (Citrix, VMware, etc.) is a plus
  • Experience scripting using VB, PowerShell, .NET, Python, C, or C++ is a plus
  • Experience with FlexNet Licensing, metering, and FlexNet Manager is a plus
  • Excellent verbal and written communication skills; ability to convey complex technical details coherently and to present and document technical information to a live or virtual audience
  • Excellent team player enjoying supporting and interacting with other members of a shared responsibility team
  • French language skill is a plus

Responsibilities

  • Maximize the success and return on investment for our strategic customers
  • Deliver professional and customized proactive support services
  • Help customers achieve their business goals while maximizing the use and adoption of our solutions

Preferred Qualifications

  • Working knowledge of current virtualization technologies (Citrix, VMware, etc.) is a plus
  • Experience scripting using VB, PowerShell, .NET, Python, C, or C++ is a plus
  • Experience with FlexNet Licensing, metering, and FlexNet Manager is a plus
  • French language skill is a plus