Technical Account Manager – Marketplace

Technical Account Manager – Marketplace

Requirements

• Strong acumen for technical account problem solving – including analytic, troubleshooting, and general problem-solving abilities.
• Great written & verbal communication skills — this candidate will interact with some of our company’s largest clients and partners.
• Project management abilities — this candidate will be managing long-term (multi-month) integrations, and will be responsible for setting timelines, keeping all stakeholders up to date, and independently driving the process forward.
• Ability to influence people — Clients often come in with an idea of what they want to do and this candidate will be responsible for advising them on the best possible solution.
• Fast learner — Candidate must be able to quickly grasp & learn new technical subjects and be able to explain them to others.
• Selfless Team Player – The person in this role will interact with business, engineering, product and clients.

Responsibilities

• Oversee integrations with clients, inventory/publisher partners, data partners and others.
• Guarantee the technical aspects of the assigned partner integrations (both new and ongoing) by providing necessary documentation and technical guidance.
• Serve as liaisons between our partners and Engineering teams.
• Help identify new opportunities where our products can better help our partners’ businesses.

Preferred Qualifications

• 2+ years of work experience in a technical client-facing role
• Bachelor’s degree from an accredited four-year university
• Experience with SQL, web technologies/web programming languages, and API’s is strongly preferred
• Experience working with clients, product, and engineering teams – with the ability to break down complex concepts to non-technical stakeholders
• Experience with digital advertising technology is a major plus