Technical Account Manager
| Company | Pendo |
|---|---|
| Location | Raleigh, NC, USA, New York, NY, USA |
| Salary | $85000 – $112000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level, Senior |
Requirements
- 2+ years of technology implementation, technical consulting or dedicated technical support
- 4+ years in a customer-facing technical role, preferably with a SaaS B2B company
- Demonstrated ability to independently manage customer relationships and develop strategies to drive success with new technologies
- Basic CSS, HTML, or similar web technologies
Responsibilities
- Own a book of business of customers who have purchase TAM Service
- Learn all Pendo Products
- Create strong customer relationships at all levels
- Create strong internal relationships
- Consult on the Pendo product to deliver customer outcomes
- Impact ROI for assigned customers
- Showcase the value of Pendo
- You will be an internal advocate
Preferred Qualifications
- Sales Engineering experience a plus
- Technical writing experience a plus