Team Manager – Branch Operations
| Company | Owens & Minor |
|---|---|
| Location | Laughlin, NV, USA, Henderson, NV, USA, Sparks, NV, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level, Senior |
Requirements
- Proven work experience as a team leader or supervisor
- In-depth knowledge of performance metrics
- Good PC skills, especially MS Excel
- Degree in management or training in team leading is a plus
Responsibilities
- Delegate tasks and set deadlines
- Oversee day-to-day operation
- Monitor team performance and report on metrics
- Perform quality checks on individual work performance, identify training needs, and provide coaching
- Ensures team members complete order processing using current tools, processes and technology
- Oversees engagement of patients and referral sources in order status, ensuring timely follow-up as needed
- Responsible for front desk reception area and the supervision of Branch Coordinators
- May assist in implementing new policies and programs
- May assist Sales when necessary to maintain contact with major accounts and key referral sources within branch territory
- Performs other duties as required
Preferred Qualifications
- Patient-Focused
- Action-Oriented
- Collaborative
- An Effective Communicator
- Energetic & Passionate
- Relationship Builder