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Team Lead – TMF Operations

Team Lead – TMF Operations

CompanyAlimentiv
LocationLondon, ON, Canada
Salary$67500 – $112000
TypeFull-Time
DegreesBachelor’s
Experience LevelMid Level, Senior, Expert or higher

Requirements

  • 4-6 years of related experience
  • (Honors) bachelor’s degree
  • English language proficiency required
  • Familiarity with the Trial Master File Reference Model and a demonstrated understanding of records management best practices
  • Demonstrated understanding of TMF documents (content/flow) generated by different departments
  • Possess a thorough knowledge of ICH GCP and relevant regulations for the conduct of clinical trials and the management of TMF content

Responsibilities

  • Provides management oversight of personnel and TMF Management activities for designated scope within TMF Operations
  • Responsible for end-to-end delivery of TMF services and collaborating with internal and external customers
  • Act as coach and Subject Matter Expert within the department
  • Responsible for TMF Management for assigned studies and acts as point of escalation for TMF related issues and queries
  • Communicate with study team members from study set-up through to TMF close-out and transfer/archival
  • Lead TMF oversight discussions with stakeholders to optimize TMF management technology, processes, and standards
  • Ensure TMF group meets timelines, provides high quality deliverables, complies with contractual project requirements for designated studies
  • Coordinate and supervise the day-to-day work of the TMF Operations staff assigned
  • Train and mentor assigned employees on Alimentiv procedures and guidelines
  • Guide and coach individual goal setting and professional development
  • Responsible for performance management of direct reports including career conversations and oversight of work for quality and compliance
  • Review and approval of line reports’ leave requests, expense reports and other administration
  • Facilitate new team member training and onboarding
  • Assist management with interview and hiring process
  • Ensure continuous improvement through education, feedback, and guidance to TMF Operations and stakeholders
  • Propose and collaborate on department initiatives and strategies
  • Support with management of TMF archival responsibilities
  • May work with other departments on special projects/workstreams to create solutions to address business and operational challenges
  • May support Business Development activities related to TMF Management

Preferred Qualifications

  • 7-9 years of related experience
  • Master’s degree
  • Leadership and/or teaching abilities and experience (preferred)
  • Cross-cultural work competency