Team Lead

Team Lead

Requirements

• Associate’s Degree, Bachelor’s degree in a related field (e.g., biology, biomedical engineering, healthcare administration) or equivalent work experience
• Strong analytical and problem-solving skills
• Excellent attention to detail and ability to work with complex medical data
• Effective communication and interpersonal skills
• Familiarity with medical terminology and cardiovascular anatomy
• Demonstrated ability to learn quickly and work in cross-functional teams
• Dedication towards continual improvement, using received feedback
• Current Senior Case Analyst or higher
• External applicants: minimum of 2 years prior management experience and ability to become certified in case processing.

Responsibilities

• Manage a team of up to 15 Case Analysts, including Sr Case Analysts and Staff Case Analysts
• Review performance of direct reports for compensation, bonus and promotion purposes
• Provide coaching and guidance to improve performance of team members
• Meet monthly or more frequently to set goals for team members
• Create and deliver performance management notifications in coordination with human resources
• Encourage, Motivate and Guide team member growth and development
• Maintain certifications to analyze and evaluate medical case data if needed
• Interpret CT imaging data, per regulated process, to generate custom 3D computer models that are used for fluid dynamic simulations and sent to the customer for interpretation of patient outcome.
• Comfortable working in a highly regulated environment where all activities must be performed in compliance with the outlined procedures. Document and maintain accurate and detailed records of all work appropriately.
• Perform visual inspection, determining conformance to applicable work instructions and adhering to quality standards.
• Comfortable providing consultations to team members on CT image interpretation (per process) and providing feedback as needed.
• Utilize our proprietary software tools to process and interpret diagnostic data
• Maintain accurate and detailed records of case analysis per process
• SME – for all case levels, artifact types, and reconstructions used by customers
• Identify trends in data for coaching or process improvement opportunities.
• Coordinate with other Team Leads, Site Supervisors, and Managers to monitor and improve Production as well as track and solve problems that arise.
• Project team management and oversight of projects involving case analysts, sr case analysts and or staff case analysts
• Ability to organize tasks and work independently on multiple projects, while achieving goals and deadlines.
• Assist in interviewing and recommending for hiring of new production employees
• Collaborate with other departments, ie. Training, Process Engineering, Technology , CTApps on developing process improvements and monitoring the production environment.
• Comfortable and proficient with computers. Ability to distinguish user error from software bugs.
• Prepare and manage team cultural events.

Preferred Qualifications

• Experience with CAD and 3D modeling tools, graphics arts and computer animation software, or visual imaging software tools is also preferred.