TD Hiring Event – 2025
Company | TD Bank |
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Location | Calgary, AB, Canada |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Mid Level, Senior |
Requirements
- Undergraduate degree and/or over 4 years of relevant experience
- Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course
- Extensive knowledge of team, process, and risk management along with advanced understanding of the business
- Proficiency in productivity tools and software tools including MS Office, and internet application
- Strong communication skills to liaise with customers, employee and cross functional teams
- A thorough and accurate decision maker who can exercise good judgement skills when working with confidential information
- A dynamic leader with demonstrated experience working in a fast-paced work environment through strong communication, planning and time management skills
- Good communicator with go-getter attitude
Responsibilities
- Lead teams in completing investment and unsecured credit compliance transactions and complex activities that affect the bank
- Coach advisory and frontline staff on resolving customer complaints effectively and consistent with customer problem resolution guidelines
- Resolve operational and high-risk issues after determining the most appropriate course of action for resolution while ensuring the team works within regulatory requirements and policies
- Mentor a team on advice-giving strategies and delivering effective customer experience
- Ensure the common areas and advisory spaces of the branch are inviting and approachable for customers
- Meet customer demands and compliance requirements by determining and maintaining accurate employee scheduling
- Contribute to the Legendary Experience in the branch by sharing information, skills, and subject matter expertise with the team members while coordinating team activities effectively
- Work closely with TD partners to help customers meet their financial needs in the best suited manner
- Improve processes and work efficiency of the team by providing ongoing feedback and guidance in line with established codes of conduct while ensuring their performance management activities are undertaken
- Help build a positive and diverse workforce by providing equal and fair opportunity, ensuring timely communication of issues and inspiring good working relationships across TD.
Preferred Qualifications
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No preferred qualifications provided.