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Systems Engineer – Products and Platforms
| Company | American University |
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| Location | Washington, DC, USA |
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| Salary | $80000 – $90000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Junior, Mid Level |
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Requirements
- Bachelor’s degree or equivalent.
- 1-3 years of professional experience in relevant technical fields.
- Experience designing, creating, and maintaining technical solutions using cloud platforms such as Amazon Web Services (AWS) and Google advertising and optimization platforms.
- General proficiency with Linux server administration is essential to the role.
- Basic scripting proficiency with Javascript or other languages is also required.
- Experience working in an agile methodology.
Responsibilities
- Management, maintenance, monitoring of an array of web, audio, and internal platforms.
- Administrating web, podcasting, and audio streaming services, managing, and validating backups, testing and patching for security, optimizing caching layers and database performance, migrating and converting data, and configuring DNS.
- Collaborate with digital media stakeholders such as journalists, producers, fundraisers, and Advertising teams to deeply understand system operation workflows and expectations.
- Architect creative and reliable solutions to business needs by improving existing services and systems integrations and developing new ones.
- Expected duties include creating and improving logging, metrics, and telemetry systems for product improvement, creating reports, documenting work, estimating, and coordinating system billing, and optimizing the software development experience with tooling and automation.
Preferred Qualifications
- Bachelor’s degree or master’s degree in computer or information technology field strongly preferred.
- Previous experience managing complex WordPress application hosting is strongly preferred.
- Cloud Certification preferred.
- Professional experience in public media a plus, ideally familiar with NPR content and internal products and platforms.
- Preferred experience with audio formats, streaming protocols, and major platforms including smart speakers and digital assistants, Apple Podcasts, and YouTube.
- Previous experience with PCI compliance, email platforms, and CRM systems such as Engaging Networks and Salesforce preferred.
- 2 to 4 years of professional experience in a similar role is preferred.
- Strong experience following SDLC and iterative processes, as well as understanding and active participation in change management procedures, preferred.
