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Systems Engineer L5 – Engineering Operations
| Company | Netflix |
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| Location | United States |
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| Salary | $100000 – $700000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior |
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Requirements
- 5+ years of experience as a Systems Engineer or in a similar role
- Strong scripting and programming skills (Python, Go, Java or JavaScript/Node.js)
- Expertise administering and developing solutions for enterprise software platforms like Slack & Google Workspace
- Experience with cloud platforms like AWS, microservices architecture
- Experience with low-code/no-code development platforms like Workato and Okta Workflows
- Experience with incident management and response
- Experience with employee onboarding and offboarding workflows
- Excellent communication & collaboration skills and a continuous improvement mindset
- Proven ability to cultivate relationships through influence
- Proven ability to assess complex issues and implement effective solutions
Responsibilities
- Act as a high-responsibility service owner for a broad range of enterprise applications
- Relentlessly pursue improvements, with a keen eye for how engineering solutions reduce toil and eliminate manual tasks
- Design, implement, and maintain scalable and reliable infrastructure to support our services
- Develop, test, and deploy API integrations with other platforms and web services
- Implement and improve monitoring and alerting systems to proactively identify and address potential issues
- Partner closely with our Product Management and Netflix Technology Experience teams to identify support-enabling tools (i.e. self-service tools to help our Support teams scale)
- Administer, manage, and configure a variety of internal tools and SaaS applications such as Google Workspace, Slack, and Zendesk
- Partner with existing internal customer teams to assess opportunities for improvement, workflow efficiencies, and engineering solutions
Preferred Qualifications
- Strong problem-solving skills and the ability to make data-driven decisions
- Passion for engineering principles and developing tools and applications for impact with high quality
- Ability to thrive in a dynamic environment where needs shift and clearly articulate priorities and critical outcomes to your team
- Demonstrated sound judgment by taking a strategic approach to solving technical problems with a holistic view of the business impact
- Collaboration and continuous improvement are fundamental to growing the team’s impact over time
- A desire to learn and readiness to mentor others both within and outside of the team
