Systems Administrator – Senior

Systems Administrator – Senior

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field; additional years of experience may be considered in lieu of degree
• 5–7 years of experience in system administration, IT operations, or infrastructure support with a focus on end user technologies
• Deep technical expertise in Windows 10/11, macOS, and mobile platforms
• Hands-on experience with Intune, Autopilot, SCCM, JAMF, or other MDM/UEM platforms
• Strong scripting and automation skills (e.g., PowerShell, Bash) to streamline operational tasks
• Familiarity with Active Directory, Azure AD, Group Policy, and identity management concepts
• Solid understanding of patch management, software deployment, and endpoint security best practices
• Active SECRET clearance with eligibility for TOP SECRET/SCI

Responsibilities

• Manage the day-to-day operation and health of end user device platforms (Windows, macOS, iOS/Android) and associated services such as device management, software delivery, and remote access
• Administer and optimize tools such as Microsoft Intune, Autopilot, SCCM, JAMF, and other endpoint management platforms for policy enforcement, compliance, and automation
• Oversee the patching, packaging, and deployment of applications and system updates across the device estate to maintain security and functionality
• Serve as an escalation point for complex support issues related to user devices, OS performance, and workplace tools. Troubleshoot and resolve incidents in collaboration with Service Desk and Security teams
• Monitor device compliance, performance, and usage using analytics tools. Generate regular operational reports and recommend improvements where necessary
• Ensure device platforms are compliant with internal security policies and regulatory requirements. Implement security configurations and respond to audit findings as needed
• Maintain detailed technical documentation, SOPs, and runbooks
• Contribute to the knowledge base and mentor junior team

Preferred Qualifications

• Experience supporting virtual desktop environments (e.g., AVD, Citrix, VMware Horizon) is a plus
• Applicable DOD 8140 and professional certifications
• Certifications such as Microsoft Certified: Endpoint Administrator Associate, JAMF 200/300, ITIL Foundation, CISSP, Security + or similar