Systems Administrator – Advisor

Systems Administrator – Advisor

Requirements

• An active TS/SCI Clearance required and eligibility to obtain Poly.
• Strong knowledge of Windows operating systems and Microsoft Office suite.
• Familiarity with basic-complex networking concepts and troubleshooting.
• Excellent customer service skills and ability to communicate technical concepts to non-technical users.
• Security+ certification or ability to obtain within 90 days of hire.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Must be able to obtain System Administrator Accounts and access as required by customer.
• RHEL, Windows, and/or Storage administration experience.
• Experience working with trouble ticket reporting and tracking systems such as Service.
• BA/BS (or equivalent experience).
• 8+ years of experience.
• Certifications: • Security+ or CASP • ITIL v4 Foundations.

Responsibilities

• Independently develops technical solution for the management for software, hardware, configurations, and architecture.
• Provides interpretation to Systems matters that are moderately complex in nature.
• Provide troubleshooting support for systems hardware and software issues that are highly complex.
• Performs advance software installations and upgrades to operating systems and layered software packages.
• Applies advanced knowledge in monitoring and tuning the system to achieve optimum performance levels.
• Provides guidance to less experienced personnel on workstation/server data integrity matters and the implantation of standard software and hardware solutions.
• Leads complex data/media recoverability following a schedule of system backups and database archive operations.
• Evaluates and assesses existing systems and plans long term strategies.
• Configure and maintain networked computer system, including hardware, system software, and applications.
• Conducts advanced to complex hardware and software audits of workstations and servers to ensure compliance with established standards, policies and configurations guidelines.
• Recognized subject matter expert in job area typically through advanced education and work experience.
• Established operational plans. Manages large projects with limited oversight form manager.
• Strong written and verbal communication is imperative when dealing with technically minded employees and non-technical colleagues.
• Train end-users on the proper use of hardware and software.
• May training large groups of end users.
• May coach and review the work of less-experienced professionals.
• May serve as a team or task leader (Not a people manager).

Preferred Qualifications

• Certifications: • CASP • ITIL v4 Foundations.