Systems Administrator
| Company | CAI |
|---|---|
| Location | Concord, NH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- Experience with SMB network scanning, including Windows File Server management and folder/share security
- Proficiency in Network Printing Administration, including deployments, removals, scanning, and troubleshooting
- Experience with Windows Active Directory Identity Administration and Azure Active Directory Identity Administration
- Experience using PowerShell/Graph scripts for efficiency and optimization
- Familiarity with file recovery using Volume Shadow Services and current file backup software
- Ability to provide user guidance for self-service of cloud file and email recovery
Responsibilities
- Manage print servers and configure printer queues to ensure proper user permissions
- Safely decommission printers from networks, removing user access and handling associated data appropriately
- Address issues related to network connectivity, printer malfunctions, and user problems using network protocols like DNS and DHCP
- Monitor and analyze Help Desk requests, providing initial triage and evaluation, and escalating as necessary
- Create and manage DHCP reservation records utilizing Microsoft DHCP Server
- Administer secure user access to AD and Azure secured shared resources, ensuring compliance with HIPAA, CJIS, PCI, FTI, FERPA, etc.
- Develop and maintain documentation related to MCS processes, procedures, and standards
- Collaborate with technicians from other DoIT divisions to provide support and solutions
Preferred Qualifications
-
No preferred qualifications provided.