System Engineer Master
| Company | Texas Capital Bank |
|---|---|
| Location | Richardson, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Expert or higher |
Requirements
- Bachelor’s degree or equivalent work experience required
- 12+ years of IT professional technical experience required
- Experience with three or more of the following technologies: NetApp or similar enterprise storage environment, VMware vSphere technologies, including NSX-T, Windows Server 2019/2022/2025 management, Active Directory, DHCP, DNS, LDAP/Kerberos Authentication, Enterprise level backup systems, Microsoft SCCM, Linux, Ubuntu, CentOS, RHEL, or Debian, Linux configuration management tools, Ansible, Chef, or SaltStack
- Strong analytical and technical skills
- Excellent written and verbal communications skills
- Strong documentation and process development skills are a must
- Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
- Excellent people skills. Must enjoy working with people at all levels of the organization, be customer service focused and thrive in a fast-paced environment
- Strong leadership skills
- Ability to influence and work effectively across functional teams
- Cloud technologies, specifically Azure and AWS
Responsibilities
- Responsible for supporting the daily operations of IT infrastructure components: Servers (physical and virtual), server virtualization infrastructure, Active Directory, enterprise storage, backup, messaging systems, and others
- Responsibility for uptime availability, performance, and metrics of the above infrastructure
- Provides technical expertise and troubleshooting of issues that disrupt critical business processes and provides analysis on required remediation that addresses root cause
- Provide subject matter expertise to work alongside IT Delivery teams ensuring new technology is transitioned to Operations in an efficient manner with minimal disruption to normal service provided
- Follow established ITIL guidelines for change management to ensure stability within IT Infrastructure
- Create and maintain documentation, system standards and procedures for existing and new systems
- Participate in IT Audit and Risk exercises to subjectively identify risks to the Bank’s IT Infrastructure and mitigate where possible
- Work with Information Security to evaluate penetration test findings and formulate plans to remediate the findings
- Review daily checklist and system performance reports
- Monitors daily team and individual ticket queues to ensure tickets are closed in a timely manner
Preferred Qualifications
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No preferred qualifications provided.