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System Administrator – Government
Company | AT&T |
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Location | San Antonio, TX, USA |
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Salary | $87600 – $153000 |
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Type | Full-Time |
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Degrees | Bachelor’s |
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Experience Level | Senior, Expert or higher |
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Requirements
- Bachelor’s degree in a technical discipline from an accredited college or university is required (NOTE: Four (4) years of additional SA experience may be substituted for a bachelor’s degree)
- Ten (10) years’ experience as a SA in programs and contracts of similar scope, type, and complexity is required
- Four (4) years of experience with Service Management (ITSM) is required
- TS/SCI with polygraph clearance is required
- DoD 8570 compliance with Information Assurance Technical (IAT) Level II certification
- Computing Environment (CE) Certification from the specified list (e.g., Microsoft OS, Cent OS/Red Hat OS CE certifications)
Responsibilities
- Provides support for implementation, troubleshooting and maintenance of information Technology (IT) systems
- Manages IT system infrastructure and any processes related to these systems
- Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc.
- Provides Tier 1 (Help Desk) and Tier 2 and Tier 3 (Escalation) problem identification, diagnosis and resolution of problems
- Configures and manages UNIX, Linux and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components
- Performs account management, e.g. establishing, activating, modifying, disabling, and removing accounts
- Provides configuration management, implementation, and sustainment of compliance with applicable system security controls
- Performs periodic vulnerability scans of systems
- Implements IAVA security patches and ensures patch status is recorded in appropriate systems of record
- Optimizes system operations and resource utilization, and performs system capacity analysis and planning
- Communicates and coordinates with the Information System Security Officer (ISSO) and Information System Owner (ISO) regarding system changes as part of the Change and Configuration Management Process
- Supports the ISO by completing required milestones of Plan of Action & Milestones (POA&M) as directed and coordinates completion status with the ISSO
Preferred Qualifications
- Understanding of the concepts of mission islands, Trusted Thin Client, and enhanced VDI (e.g., remote GPU and memory scaling)