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System Administrator
| Company | General Dynamics |
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| Location | Arlington, VA, USA |
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| Salary | $91811 – $109250 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Mid Level, Senior |
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Requirements
- Computer Systems
- Microsoft Windows Server
- Technical Troubleshooting
- 3 + years of related experience
- Top Secret/SCI clearance
- US Citizenship
Responsibilities
- Responsible for the installation and troubleshooting of enterprise computers, mobile devices, and related IT equipment.
- Utilize a configuration baseline for mobile and desktop configurations to include patches, IAVA, operating systems, COTS, GOTS and in house applications.
- Utilize Microsoft System Center Configuration Manager (SCCM) and Active Directory to troubleshoot and deploy images.
- Utilize mobile device management software to monitor, manage, and secure user mobile devices.
- Build and deploy mobile solutions based on customer requirements.
- Performs intense troubleshooting and problem resolution for multiple locations and networks.
- Performs Level 1 and Level 2 functions related to POTS phone devices and Cisco call management devices.
- Works with other IT professionals as directed to coordinate efforts, troubleshooting peripheral and hardware issues, resolve cross-team issues, communicates, and track changes for classified, unclassified, and special communications networks.
- Modifies group membership, user profiles, utilizes SCCM and Active Directory to troubleshoot, Resolves and tracks incidents using a ticketing system.
- Works with the CRM and SharePoint Developers to assist in resolving content management and permission related issues.
Preferred Qualifications
- Experience with virtualization technology (VMware) desired
- Experience with configuration of Android and iPhones
- Experience with Cisco Call Manager
- Self-motivated and able to work independently and take initiative in identifying and addressing challenges.
- Effective communications and listening skills.
