System Administrator
| Company | CACI |
|---|---|
| Location | Annapolis Junction, MD, USA |
| Salary | $78700 – $165300 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Expert or higher |
Requirements
- Bachelor’s degree in a technical discipline from an accredited college or university, or 4 additional years of System Administrator (SA) experience in lieu of a degree.
- 10 years of experience as a System Administrator in programs or contracts of similar scope, type, and complexity.
- DoD 8570 compliance with Information Assurance Technical (IAT) Level II certification.
- Computing Environment (CE) Certification (e.g., Microsoft OS, Cent OS, Red Hat OS).
- 4 years of experience with Service Management (ITSM).
- TS/SCI with Polygraph
Responsibilities
- Tier 1 (Help Desk) support for problem identification, diagnosis, and resolution.
- Tier 2 (Escalation) support for more complex issues, providing troubleshooting and in-depth analysis.
- Configuration and management of UNIX, Linux, and Windows operating systems.
- Installation and maintenance of operating system software and security patches (e.g., IAVA security patches).
- Managing the configuration, operation, and performance of IT systems and ensuring systems are compliant with security controls.
- Conducting periodic vulnerability scans and working with security officers to ensure compliance with applicable regulations.
- Managing user accounts (establishing, modifying, disabling) and ensuring compliance with Identity & Access Control Management (ICAM) policies.
- Supporting escalation and communication of issue status to agency management and internal customers.
- Providing analysis and feedback to management for escalated tickets and system optimization.
- Collaborating with the Information System Security Officer (ISSO) and Information System Owner (ISO) regarding system changes and security authorizations.
Preferred Qualifications
- Extensive experience in system administration, particularly in mission-critical IT systems.
- Strong troubleshooting and diagnostic skills, with the ability to resolve a broad range of system-related issues.
- Experience with security compliance and patch management in complex environments.
- Familiarity with the latest ITIL processes for service management and configuration management.