SVP Retail Risk Business Process Reengineering & Analytics Lead
| Company | Citigroup |
|---|---|
| Location | Wilmington, DE, USA, Irving, TX, USA |
| Salary | $144480 – $216720 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- Proven interpersonal skills including team or project management, running Committees, and communicating at all levels of the organization. Ability to influence senior stakeholders including CROs and MDs
- Superior communication, presentation, articulation, and negotiation skills
- Strong technical, analytical, and process improvement knowledge
- Robust business acumen, critical thinking, and problem-solving abilities. Ability to convert tech data to meaningful business insights.
- 10+ years of experience preferred in a mix of the following functions: risk management and oversight, strategic consulting, or policy and risk framework
- Experience in managing complex projects with diverse stakeholder groups
- Excellent judgment and independent decision-making ability
Responsibilities
- Lead and perform analytics that support risk policies and strategies.
- Play a key role in structuring business strategy, process reengineering, process optimization, and organizational design.
- Analyze and redesign business processes to improve efficiency and enhance overall performance.
- Manage, support and advance analytics projects for the senior stakeholders (CROs , MDs) – understand requirements, drive demos and build book of work (selling/marketing team’s capabilities, identify business opportunities, etc.)
- Participate in preparing regular and time-sensitive ad-hoc deliverables to the regulators and senior managements, closely working with industry and regional senior portfolio managers
- Negotiate internally, often at a senior level to define the book of work and prioritization of resources in case of multiple conflicting projects
- Regularly and effectively communicate with senior stakeholders, both verbally and written, as well as progress of path to strong effort
- Coordinate, influence and build consensus with colleagues in other areas (such as technology, data owners) to define technology tool set/landscape and resolve data issues
- Keep Retail Risk CAO leadership and key partners across 1st & 2nd LOD abreast of the status for committed deliverables
- Work with Retail Risk CAO leadership to support the People, Process and Execution strategy as well as the Communication strategy for the department
- Analyze and evaluate risk framework and risk management business processes, anticipate requirements, and identify areas for transformative / digitization improvements for effective and efficient integration of consumer and wealth business and risk practices.
- Lead role-based strategy design including providing inputs to transformation programs on business requirements for analytics, calculations, dashboards and workflows to enable delivery of seamless risk user & role-based journeys (from CRO to Group Risk Directors to Business Risk Managers)
- Challenge/support the team on technical/coding, as needed.
- Identify opportunities and design/drive process improvements.
- Responsible to a degree for technical strategy and target technology landscape for risk analytics and BI toolset
Preferred Qualifications
- Experience in retail credit risk preferred
- Hands on experience with analytical tools and experience with big data a desired plus
- Experience in managing complex projects with diverse stakeholder groups