SVP & Head of Global Claims
| Company | Cowbell Cyber |
|---|---|
| Location | Pleasanton, CA, USA, Omaha, NE, USA, New York, NY, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, JD |
| Experience Level | Senior, Expert or higher |
Requirements
- JD is required
- 10+ years of progressive experience in insurance claims management, with at least 5 years focused on cyber insurance
- Demonstrated leadership experience managing teams in a complex, technical environment
- Deep understanding of cyber risk landscape, threat actors, attack methodologies, and incident response protocols
- Strong knowledge of cyber insurance policy forms, coverages, and emerging claim trends
- Experience collaborating with technical partners such as forensic IT specialists, breach counsel, and PR consultants
- Bachelor’s degree required; advanced degree in business, law, or technical field preferred
- Exceptional communication skills with ability to translate complex technical concepts for diverse audiences
- Experience presenting to executive leadership and board members on cyber risk issues
Responsibilities
- Provide strategic leadership for the cyber claims department, aligning operations with overall company objectives
- Establish and maintain best-in-class cyber claims handling protocols, procedures, and guidelines
- Oversee a team of cyber claims professionals, including managers, technical specialists, and claims adjusters
- Collaborate with underwriting, actuarial, and risk engineering teams to enhance cyber insurance products and services
- Develop and implement strategies for efficiently processing and settling cyber insurance claims while minimizing losses
- Develop and maintain relationships with external partners, including forensic vendors, breach counsel, and incident response providers
- Analyze cyber claims trends and loss data to inform underwriting strategies and risk mitigation practices
- Lead complex or high-profile cyber incident responses involving ransomware, data breaches, business interruption, and other cyber events
- Ensure compliance with regulatory requirements and internal policies
- Manage the department’s financial performance, including expense control and loss cost management
- Represent the company at industry events and conferences focused on cyber risk and insurance
Preferred Qualifications
- Professional designations such as CPCU, ARM, or technical certifications in cybersecurity (CISSP, CISM) highly desirable
- Advanced degree in business, law, or technical field preferred