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SVP – General Manager – Jcpenney

May 14, 2025May 14, 2025

SVP – General Manager – Jcpenney

CompanySynchrony Financial
LocationNewport Beach, CA, USA, Stamford, CT, USA, Dallas, TX, USA, Chicago, IL, USA, Altamonte Springs, FL, USA, Charlotte, NC, USA, Alpharetta, GA, USA, Rapid City, SD, USA, New York, NY, USA, Phoenix, AZ, USA, Kansas City, KS, USA, Canton, OH, USA, St Paul, MN, USA, Cincinnati, OH, USA
Salary$260000 – $430000
TypeFull-Time
DegreesBachelor’s, MBA
Experience LevelSenior, Expert or higher

Requirements

  • Bachelor’s degree and 10+ years of progressive commercial sales experience, or in lieu of a Bachelor’s Degree, a high school diploma / GED and 14+ years of progressive commercial sales experience.
  • 8 years+ Client Development or Client Relationship Management experience managing private label and co-brand portfolios at the senior level
  • 8 years+ People Management experience including experience leading sales teams (including field sales) and influencing in a matrixed environment.
  • 5 years+ experience leading/closing contract negotiations, competitive pricing, business planning and P&L management.
  • Strong overall knowledge of card business including risk, collections, operations, marketing and finance
  • Must be willing to travel up to 40% of the time

Responsibilities

  • Own the development and execution of strategic action plans to achieve performance targets for the JCPenney portfolio.
  • Understand portfolio dynamics to develop, support and implement key business strategies.
  • Manage and drive overall portfolio financial performance as well as key growth and client metrics.
  • Lead the cross-functional client team in supporting the client as well as achieving key deliverables. Serve as key relationship manager for all client team functions.
  • Assess client team performance against goals and take proactive action as needed.
  • Develop and maintain excellent working relationship with client groups and all key stakeholders.
  • Represent SYF’s interests in negotiations with the client.
  • Work closely with client operations teams to develop/implement training initiatives as needed.
  • Provide leadership to ensure adherence with all external and internal Compliance and Regulatory requirements.
  • Develop and support all existing client incentives and integrate card performance.
  • Assist in development of all performance targets.
  • Manage weekly and monthly client and corporate reporting.
  • Support business wide initiatives as needed.
  • Perform other duties and/or special projects as assigned

Preferred Qualifications

  • Demonstrated marketing, creative and analytical skills
  • Ability to influence senior corporate decision makers
  • Ability to effectively interface and represent SYF at the most senior levels in the client organization
  • eCommerce, and Payment Industry experience
  • Excellent communication skills both written and verbal
  • Proven ability to innovate and find creative solutions to meeting business goals
  • Proven ability to work independently yet operate as key member and contributor to a broader team
  • Advanced degree – MBA


TaggedBachelor'sCustomer SuccessExpert or higherFinance & Operations & StrategyMBASales & Account ManagementSeniorSynchrony Financial

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