Surgical Coordinator

Surgical Coordinator

Requirements

• Dependable transportation required to travel to other offices as required
• Must be flexible with traveling to various locations
• Ability to pay attention to detail
• Ability to maintain confidentiality
• The ability to seek instruction in areas where he/she is not knowledgeable
• The ability to recognize inconsistencies
• College degree including business-related courses (sales/marketing emphasis preferred)
• One to two years of ophthalmic/optometric experience preferred
• One to two years of sales experience preferred
• Excellent verbal communication skills
• Willingness to submit to a background check (drug screen for Ambulatory Surgery Centers only)

Responsibilities

• Implement the refractive marketing objectives and motivate support staff to participate
• Participate in staff training on refractive surgery
• Act as key contact person for all refractive surgery inquiries, including those from patients, physicians, and staff members
• Communicate optometric referrals via follow-up correspondence, educational materials, and reporting
• Maintain process for co-management of patients, including pre- and post-op protocols, forms for co-management, fee information and payment process, educational materials and optometric staff training
• Implement OD co-management manual, working with the physicians to ensure appropriate protocols are included in the manual
• Maintain and monitor internal systems (i.e., tracking of new patient scheduling, patient correspondence, marketing budget, and referral source follow-up)
• Maintain an internal patient database; identifies target patients for mailings and telephone calls

Preferred Qualifications

• One to two years of ophthalmic/optometric experience preferred
• One to two years of sales experience preferred
• College degree including business-related courses (sales/marketing emphasis preferred)