Supervisory Program Analyst
Company | Virginia Department of Social Services |
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Location | Alexandria, VA, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s, Master’s |
Experience Level | Mid Level, Senior |
Requirements
- Four-Year College Degree
- Completion of college-level courses in public or business administration or statistics
- Considerable to extensive experience in program evaluation, program analysis or policy development work
- Knowledge of the principles and practices of public administration
- Knowledge of the principles, concepts, methods and techniques of program analysis
- Understanding of personal-computer-based and mini-computer-based database management information systems
- Analytical ability and skill in establishing mutually productive working relationships with program officials
- Ability to supervise the work of technically-trained and administrative and clerical personnel
- Ability to communicate clearly and effectively, both verbally and in writing
Responsibilities
- Plan and perform analytical and evaluative assessments of departmental operations, providing recommendations for ensuring compliance with established policies and procedures
- Participate in implementation and refinement of department-wide performance evaluation and operation assessment frameworks
- Provide senior leadership with actionable insights and recommendations for performance improvement, derived from both qualitative and quantitative data analysis on program and operation outcomes and audit findings
- Develop and propose recommendations for revisions to operation policies, procedures, content, methods and management processes, including drafting new or revised policies and procedures
- Design and implement coordinated reporting systems and dashboards for departmental programs and operations
- Serve as a central point of contact for audit planning, response coordination, and follow-up
- Work with relevant leads to collect necessary audit documentation, ensure its accuracy before submission, and monitor the implementation of audit response actions
- Serves as liaison to coordinate and implement new initiatives and projects to strengthen, integrate, and optimize departmental processes and workflows including hiring, facility maintenance, etc.
- Prepares project proposals (including project plans, charters and budget requests) for the introduction of new initiatives and implementation of new systems, or upgrades to existing systems
- Initiates contracts, oversee ongoing interactions with contractors and vendors, ensuring compliance with contractual terms and conditions
- Performs related work as required
Preferred Qualifications
- Master’s degree in public administration, business administration or statistics
- Extensive experience in program evaluation, program reporting, dashboard development, managing projects